A (20%) restocking fee will be charged for all returned orders. All standard products come with a 30-day, money-back guarantee for a new and unopened product based on the delivery date as provided by the shipper. To receive a refund, please contact our customer support team at +1 (213) 465-0828 or your Sales Representative. They will provide you with shipping instructions and a return authorization (RA) number. For all products that were delivered in excess of the 30 days, are considered final.